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Archive for July, 2009

20090303-thinking

I came across this quote yesterday.  It is attributed to Peter Blake, of whom there are 2 famous ones, however I can’t find any proof either of them said it.

BUT it is true!

Often money is the very thing that prevents us from becoming the creative problem solvers we are designed to be.  I was talking to a business coach recently about a problem I had and at one point he got quite agitated and said:

“Dean you keep telling me what you can’t do and why, I’m sick of hearing that. Start telling me what you can do and why!!”

Could have knocked me down “wiv a fevver” (with a feather).  Here was I indulging in the same thing I train others to not do!!

So it can sneak up on the best of us, focusing on the problem instead of activating our creativity to come up with a solution.  If you really put your mind to it the fact is you could solve your current problem.  It may be hard, it may involve conversations and actions that get you close to your unbearable feelings and it may not be fun, but you can do it.

Sadly much of our innovation has been watered down by over use and relegated to speech cliche’s, but the truth is that many wealthy people and most inventors succeeded after multiple failures and disappointments.  Their strength lay in knowing the answer existed, all they had to do was uncover it.

This may help you in your current dilemma.  Understand that the solution exists, it is inside your head or the head of someone you know. All you have to do is uncover it.  Consider it a game of hide and seek.  Your next dollar, lover, business opportunity, spiritual blessing, WHATEVER IT IS EXISTS.

Here are a few failures for you to think about. If you struggle with this print it out and read a few every day, it’ll do your heart and creative brain a lot of good!!

As a young man, Abraham Lincoln went to war a captain and returned a private. Afterwards, he was a failure as a businessman. As a lawyer in Springfield, he was too impractical and temperamental to be a success. He turned to politics and was defeated in his first try for the legislature, again defeated in his first attempt to be nominated for congress, defeated in his application to be commissioner of the General Land Office, defeated in the senatorial election of 1854, defeated in his efforts for the vice-presidency in 1856, and defeated in the senatorial election of 1858. At about that time, he wrote in a letter to a friend, “I am now the most miserable man living. If what I feel were equally distributed to the whole human family, there would not be one cheerful face on the earth.”

Winston Churchill failed sixth grade. He was subsequently defeated in every election for public office until he became Prime Minister at the age of 62. He later wrote, “Never give in, never give in, never, never, never, never – in nothing, great or small, large or petty – never give in except to convictions of honor and good sense. Never, Never, Never, Never give up.” (his capitals, mind you)

Sigmund Freud was booed from the podium when he first presented his ideas to the scientific community of Europe. He returned to his office and kept on writing.

Robert Sternberg received a C in his first college introductory-psychology class. His teacher commented that “there was a famous Sternberg in psychology and it was obvious there would not be another.” Three years later Sternberg graduated with honors from Stanford University with exceptional distinction in psychology, summa cum laude, and Phi Beta Kappa. In 2002, he became President of the American Psychological Association.

Thomas Edison’s teachers said he was “too stupid to learn anything.” He was fired from his first two jobs for being “non-productive.” As an inventor, Edison made 1,000 unsuccessful attempts at inventing the light bulb. When a reporter asked, “How did it feel to fail 1,000 times?” Edison replied, “I didn’t fail 1,000 times. The light bulb was an invention with 1,000 steps.”

Albert Einstein did not speak until he was 4-years-old and did not read until he was 7. His parents thought he was “sub-normal,” and one of his teachers described him as “mentally slow, unsociable, and adrift forever in foolish dreams.” He was expelled from school and was refused admittance to the Zurich Polytechnic School. He did eventually learn to speak and read. Even to do a little math.

Louis Pasteur was only a mediocre pupil in undergraduate studies and ranked 15th out of 22 students in chemistry.

Henry Ford failed and went broke five times before he succeeded.

R. H. Macy failed seven times before his store in New York City caught on.

F. W. Woolworth was not allowed to wait on customers when he worked in a dry goods store because, his boss said, “he didn’t have enough sense.”

When Bell telephone was struggling to get started, its owners offered all their rights to Western Union for $100,000. The offer was disdainfully rejected with the pronouncement, “What use could this company make of an electrical toy.”

John Garcia, who eventually was honored for his fundamental psychological discoveries, was once told by a reviewer of his often-rejected manuscripts that one is no more likely to find the phenomenon he discovered than to find bird droppings in a cuckoo clock. (sort of a cute critique actually)

Rocket scientist Robert Goddard found his ideas bitterly rejected by his scientific peers on the grounds that rocket propulsion would not work in the rarefied atmosphere of outer space.

Daniel Boone was once asked by a reporter if he had ever been lost in the wilderness. Boone thought for a moment and replied, “No, but I was once bewildered for about three days.”

An expert said of Vince Lombardi: “He possesses minimal football knowledge and lacks motivation.” Lombardi would later write, “It’s not whether you get knocked down; it’s whether you get back up.”

Michael Jordan and Bob Cousy were each cut from their high school basketball teams. Jordan once observed, “I’ve failed over and over again in my life. That is why I succeed.”

Babe Ruth is famous for his past home run record, but for decades he also held the record for strikeouts. He hit 714 home runs and struck out 1,330 times in his career (about which he said, “Every strike brings me closer to the next home run.”). And didn’t Mark McGwire break that strikeout record? (John Wooden once explained that winners make the most errors.)

Stan Smith was rejected as a ball boy for a Davis Cup tennis match because he was “too awkward and clumsy.” He went on to clumsily win Wimbledon and the U. S. Open. And eight Davis Cups.

After Carl Lewis won the gold medal for the long jump in the 1996 Olympic games, he was asked to what he attributed his longevity, having competed for almost 20 years. He said, “Remembering that you have both wins and losses along the way. I don’t take either one too seriously.”

Walt Disney was fired by a newspaper editor because “he lacked imagination and had no good ideas.” He went bankrupt several times before he built Disneyland. In fact, the proposed park was rejected by the city of Anaheim on the grounds that it would only attract riffraff.

Charles Schultz had every cartoon he submitted rejected by his high school yearbook staff. Oh, and Walt Disney wouldn’t hire him.

After Fred Astaire’s first screen test, the memo from the testing director of MGM, dated 1933, read, “Can’t act. Can’t sing. Slightly bald. Can dance a little.” He kept that memo over the fire place in his Beverly Hills home. Astaire once observed that “when you’re experimenting, you have to try so many things before you choose what you want, that you may go days getting nothing but exhaustion.” And here is the reward for perseverance: “The higher up you go, the more mistakes you are allowed. Right at the top, if you make enough of them, it’s considered to be your style.”

After his first audition, Sidney Poitier was told by the casting director, “Why don’t you stop wasting people’s time and go out and become a dishwasher or something?” It was at that moment, recalls Poitier, that he decided to devote his life to acting.

When Lucille Ball began studying to be actress in 1927, she was told by the head instructor of the John Murray Anderson Drama School, “Try any other profession.”

The first time Jerry Seinfeld walked on-stage at a comedy club as a professional comic, he looked out at the audience, froze, and forgot the English language. He stumbled through “a minute-and a half” of material and was jeered offstage. He returned the following night and closed his set to wild applause.

In 1944, Emmeline Snively, director of the Blue Book Modeling Agency, told modeling hopeful Norma Jean Baker, “You’d better learn secretarial work or else get married.” I’m sure you know that Norma Jean was Marilyn Monroe. Now . . . who was Emmeline Snively?

At the age of 21, French acting legend Jeanne Moreau was told by a casting director that her head was too crooked, she wasn’t beautiful enough, and she wasn’t photogenic enough to make it in films. She took a deep breath and said to herself, “Alright, then, I guess I will have to make it my own way.” After making nearly 100 films her own way, in 1997 she received the European Film Academy Lifetime Achievement Award.

After Harrison Ford’s first performance as a hotel bellhop in the film Dead Heat on a Merry-Go-Round, the studio vice-president called him in to his office. “Sit down kid,” the studio head said, “I want to tell you a story. The first time Tony Curtis was ever in a movie he delivered a bag of groceries. We took one look at him and knew he was a movie star.” Ford replied, “I thought you were spossed to think that he was a grocery delivery boy.” The vice president dismissed Ford with “You ain’t got it kid , you ain’t got it … now get out of here.”

Michael Caine’s headmaster told him, “You will be a laborer all your life.”

Charlie Chaplin was initially rejected by Hollywood studio chiefs because his pantomime was considered “nonsense.”

Enrico Caruso’s music teacher said he had no voice at all and could not sing. His parents wanted him to become an engineer.

Beethoven handled the violin awkwardly and preferred playing his own compositions instead of improving his technique. His teacher called him “hopeless as a composer.” And, of course, you know that he wrote five of his greatest symphonies while completely deaf.

The Impressionists had to arrange their own art exhibitions because their works were routinely rejected by the Paris Salon. How many of you have heard of the Paris Salon?

A Paris art dealer refused Picasso shelter when he asked if he could bring in his paintings from out of the rain. One hopes that there is justice in this world and that the art dealer eventually went broke.

Van Gogh sold only one painting during his life. And this to the sister of one of his friends for 400 francs (approximately $50). This didn’t stop him from completing over 800 paintings.

John Constable’s luminous painting Watermeadows at Salisbury was dismissed in 1830 by a judge at the Royal Academy as “a nasty green thing.” Name of the judge, anyone? Anyone?

Rodin’s father once said, “I have an idiot for a son.” Described as the worst pupil in the school, he was rejected three times admittance to the Ecole des Beaux-Arts. His uncle called him uneducable. Perhaps this gave him food for thought.

Stravinsky was run out of town by an enraged audience and critics after the first performance of the Rite of Spring.

When Pablo Casals reached 95, a young reporter asked him “Mr. Casals, you are 95 and the greatest cellist that ever lived. Why do you still practice six hours a day?” Mr. Casals answered, “Because I think I’m making progress.”

Leo Tolstoy flunked out of college. He was described as both “unable and unwilling to learn.” No doubt a slow developer.

Louisa May Alcott, author of Little Women, was encouraged to find work as a servant by her family.

Emily Dickinson had only seven poems published in her lifetime.

15 publishers rejected a manuscript by e. e. cummings. When he finally got it published by his mother, the dedication, printed in uppercase letters, read WITH NO THANKS TO . . . followed by the list of publishers who had rejected his prized offering. Nice going Eddie. Thanks for illustrating that nobody loses all the time.

18 publishers turned down Richard Bach’s story about a “soaring eagle.” Macmillan finally published Jonathan Livingston Seagull in 1970. By 1975 it had sold more than 7 million copies in the U.S. alone.

21 publishers rejected Richard Hooker’s humorous war novel, M*A*S*H. He had worked on it for seven years.

22 publishers rejected James Joyce’s The Dubliners.

27 publishers rejected Dr. Seuss’s first book, To Think That I Saw It on Mulberry Street.

Jack London received six hundred rejection slips before he sold his first story.

English crime novelist John Creasey got 753 rejection slips before he published 564 books.

William Saroyan accumulated more than a thousand rejections before he had his first literary piece published. Way to not take a hint, Bill!

Gertrude Stein submitted poems to editors for nearly 20 years before one was finally accepted. See . . . a rose is a rose.

I bet you didn’t know that John Milton wrote Paradise Lost 16 years after losing his eyesight

One of Professor Pajares’s first research efforts came back with a review that began, “There are so many things I don’t like about this article I just don’t know where to begin.”

There is a professor at MIT who offers a course on failure. He does that, he says, because failure is a far more common experience than success. An interviewer once asked him if anybody ever failed the course on failure. He thought a moment and replied, “No, but there were two Incompletes.”

Let’s end with Woody Allen: “I don’t want to achieve immortality through my work. I want to achieve it through not dying. Eighty percent of success is showing up.”

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Jul
30

Bloomin begonias!

Posted by: Dean Letfus | Comments (0)

I am very fortunate in that many of my friends send me interesting stuff to share with y’all.
After talking the day before yesterday about doing things that you love I was reminded of the pics below that Vicky sent me.

If there was ever a labour of love, this surely is it. Just imagine the work that has gone into this “rug”. It is 100% made from Begonias!!
Enjoy

brussels-in-bloom

brussels-in-bloom2

image003

Stay Inspired and Stay Safe ~ Dean Letfus @ www.MassiveAction.tv

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Jul
29

Do whatcha like

Posted by: Dean Letfus | Comments (0)

To the extent that it is possible I always try and do things that I enjoy.  Well no let me rephrase that, I choose to pursue things that I enjoy and I am (becoming) competent at.

I have always said that if i didn’t enjoy my job I would leave it and I have done this on some occasions.  However there is a practical element of life that says sometimes a job needs doing and I am going to have to do it.

But my point here is to look for opportunities you have energy for and they will tend to be things you love and are passionate about.

So for me I love words and get an incredible sense of satisfaction from knowing that my writing can inspire, educate and make a real difference in the life of others.  This gives me the energy to write this blog everyday and produce educational content for my company, keep people laughing on Twitter and contribute to online forums etc.

I have been told repeatedly that I should have someone “doing all that for me”,  but I would feel a fraud knowing some off shore ghost writer was talking to my friends and I would feel totally cheated myself because I love writing.

Now your thing might be something as diverse as surfing or collecting model cars and it doesn’t matter what it is.  What does matter is that you invest your energy in it because this is a doorway to success for you.

Matt Watson is a wonderful example of this process in action.  He is from New Zealand and loved, loved, loved the outdoors and fishing.  By pursuing this he now has a tv show based on his extreme fishing exploits that is seen by over 400 MILLION people.

His passion is now his career.

Doing things I love is my current career.

Think about what you love, what you have energy for and pursue that where ever possible.  If you’re an investor think about what aspects of investing you like and focus your energy on that.  If you’re a numbers person then focus on deal analysis, get someone else to do the dog patting and house visits.

If you are highly relational then be the front person and pay someone to do the detail stuff or get a partner.  Don’t underestimate your ability to grow and succeed as you pursue the things you love!!

Stay Inspired and Stay Safe ~ Dean Letfus @ www.MassiveAction.tv

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Jul
28

Empowerment

Posted by: Dean Letfus | Comments (0)

I was being interviewed recently and I was asked what I considered the most important part of mentoring people in property.  We tend to think of strategies etc. as being “the” thing that people need.  I explained that actually this was, for me anyway, the least important thing in mentoring or coaching.  Number 1 was inspiring and empowering people.

Most people (and companies for that matter), don’t understand the “power of empowerment”.

And perhaps even more critical we don’t understand the negative power of disempowerment.  People who are negatively focused for example disempower themselves and others without realising what they are doing. I see it in chat rooms and forums and even associations where a negative person gets control or is very vocal. The entire organisation suffers and in many cases disintegrates.

Empowerment is a choice and a skill you can learn.  We need to start to listen to ourselves and think about how we say what we say. Is what I am thinking of saying going to empower the other person or destroy them.

For example when little Johnny falls off his bike would you as his parent rush over and tell him how stupid he was and why couldn’t he ride like his 12 year old brother?  Sadly some parents would actually but YOU AND I wouldn’t.

We would tell him that it takes practise and what he did achieve was fantastic and we would help him get back on the bike.

At some point in our development our ability to empower gets sucked out of most of us and we replace it with judgment and criticism.

I remember a company I worked for that was in financial difficulty. It had a large staff who had worked there for many years and they genuinely cared about the company’s survival as well as their own jobs obviously.  The new owners of the company called a meeting where they berated everybody for a couple of recent mistakes, warned them all how terrible things were and threatened redundancies etc. if productivity didn’t improve dramatically.

That was about 5 years ago and that company has now lost all its good staff, never made a cent and is basically dying.

I then thought back to the last company I turned around. It was in an industry i knew nothing about. I was told I had the worst staff in the entire company, which was a retail franchise in New Zealand and Australia.

I met with my new “team” and began to ask them empowering questions.

What do you think is wrong with this company?

If you could have any job here what would you do?

How would you improve things….. etc. etc.

Let me tell you what happened:

The factory hand wanted to be a sales rep so I trained him and made him one.  The receptionist actually wanted to sell not just answer phones so we employed a receptionist and she moved into sales.  The other sales and factory staff enjoyed what they were doing but had been constantly frustrated by head office inattention.

I fixed their concerns through aggressively going to bat for my staff with head office.

RESULT

The worst performing branch in Australasia had the best sales figures in the company IN SIX WEEKS!!!

I was speaking at their international conference in Perth and was able to present the highest sales of any office in the company.  People thought I was lying till head office confirmed the sales and payments.

This is the secret of empowerment.  We have watered it down to pat phrases like ‘You catch more flies with honey than vinegar” and similar cliches but the truth is that if you empower people they will perform miracles FOR YOU.

Next time you interact with somebody stop and think how you could empower them.  If they have done something wrong let’s say, you have 2 options.

1. Tell them what they did, watch the shame and guilt on their face and warn them of the consequences of it happening again OR

2. Show them what they did and ask them why or how it happened.  Then ask them what THEY think WE could do to ensure the risk of it happening again is reduced/eliminated.

Thank them for their honesty in owning the problem and convey how much you value this  so they will not be afraid to do it again.  (The power in this is significant. You have just created soimeone who will bring you problems and issues so you can know about them early and solve them instead of most companies culture of  “let’s see if anybody finds out”

Then ask them if they would be willing to help you train others so that the company can ensure it doesn’t happen again ( if it’s that sort of issue).

An empowerment process like this will give you staff/family members/associates who would die for you.

Life and death truly are in the power of the tongue!

Stay Inspired and Stay Safe ~ Dean Letfus @ www.MassiveAction.tv

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The longer I live the more I realise we don’t know much.  Now I’m not saying this because my birthday last week is making me feeling old, but because I have just done my normal “scan the media to see what is going on” and it highlights to me the fact that we are all just guessing. Let me give you a brief synopsis:

In New Zealand the BNZ are saying that the worst is over and housing is going to start recovering now.

Another economist warns that interest rates are going to rise soon.

RBNZ say the opposite that interest rates will stay down.

A prominent commentator here is warning of a further collapse, (his new book coming out in 2 weeks is about that so is biased).

At the same time the National paper has multiple articles about banks taking people to mortgagee and how bad things are getting.

In the USA they are starting to talk of people begging in the streets and total financial collapse, while other commentators are “cautiously optimistic”.

So all this means is that we don’t know the future and all of our years and generations of knowledge, history and skill development means not much when it comes to our future.

So this begs the question, What do we put our hope in?

You all know I have my hope in God and I believe that is a sure anchor in any storm.  But what about you?  What underpins your life, really?

You can be 100% certain that something will go wrong in your life that will rock you.  I have learned that to succeed, say in property investing, requires the ability to be able to get up again and again and again until you get the results you want.  So if my hope was in property, I would have given up long ago.  But the faces of the people in Fiji that I help, the knowledge that God loves me and that is consistent no matter how rich or poor I am, the surety of going to heaven when I die, THESE are the things that under gird my life.

You need something in your life that you can rely on, something that is bigger and stronger than you, something that never changes, something certain.  It’s a fascinating journey if you choose to take it.  I pray that you do!

Stay Inspired and Stay Safe ~ Dean Letfus @ www.MassiveAction.tv

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Jul
24

It’s true I tell you!

Posted by: Dean Letfus | Comments (0)

Actual call centre conversations !!!!!

Customer:     ‘I’ve been ringing 0800 2100 for two days and can’t get through to enquiries, can you help?’.

Operator:     ‘Where did you get that number from, sir?’.

Customer:     ‘It was on the door to the Travel Centre’..

Operator:     ‘Sir, they are our opening hours’.

—————————————————————————————————————–
Samsung Electronics

Caller:          ‘Can you give me the telephone number for Jack?’

Operator:     ‘I’m sorry, sir, I don’t understand who you are talking about’.

Caller:          ‘On page 1, section 5, of the user guide it clearly states that I need to unplug the fax machine from the AC  wall socket and telephone jack before cleaning. Now, can you give me the number for Jack?’

Operator:      ‘I think you mean the telephone point on the wall’.

———————————————————————-

RAC Motoring Services

Caller:          ‘Does your European Breakdown Policy cover me when I am travelling in Australia ?’

Operator:      ‘ Doesn’t the product name give you a clue?’

———————————————————————-

Caller (enquiring about legal requirements while travelling in France ):
‘If I register my car in France , do I have to change the steering wheel to the other side of the car?’

————– ——————————————————–

Directory Enquiries

Caller:               ‘I’d like the number of the Argoed Fish Bar in Cardiff please’.

Operator:          ‘I’m sorry, there’s no listing. Is the spelling correct?’

Caller:               ‘Well, it used to be called the Bargoed Fish Bar but the ‘B’ fell off’.

———————————————————————-

Then there was the caller who asked for a knitwear company in Woven.

Operator:        ‘Woven? Are you sure?’

Caller:             ‘Yes.. That’s what it says on the label; Woven in Scotland ‘.

————————————– ——————————–

On another occasion, a man making heavy breathing sounds from a phone box told a worried operator:
‘I haven’t got a pen, so I’m steaming up the window to write the number on’.

———————————————————————-

Tech Support:      ‘I need you to right-click on the Open Desktop’.

Customer:             ‘OK’.

Tech Support:      ‘Did you get a pop-up menu?’.

Customer:             ‘No’.

Tech Support:      ‘OK. Right-Click again. Do you see a pop-up menu?’

Customer:             ‘No’.

Tech Support:      ‘OK, sir. Can you tell me what you have done up until this point?’.

Customer:            ‘Sure. You told me to write ‘click’ and I wrote ‘click”.

———————————————————————-

Tech Support:          ‘OK. In the bottom left hand side of the screen, can you see the ‘OK’ button displayed?’

Customer:                 ‘Wow. How can you see my screen from there?’

———————————————————————-

Caller:  ‘I deleted a file from my PC last week and I have just realised that I need it. If I turn my system clock back two weeks will I have my file back again?’.

———————————————————————- ——————————————-

There’s always one. This has got to be one of the funniest things in a long time. I think this guy should have been promoted, not fired. This is a true story from the Word Perfect Helpline, which was transcribed from a recording monitoring the customer care department. Needless to say the Help Desk employee was fired; however, he/she is currently suing the Word Perfect organization for ‘Termination without Cause’.

Actual dialogue of a former WordPerfect Customer Support employee. (Now I know why they record these conversations!):

Operator:         ‘Ridge Hall, computer assistance; may I help you?’

Caller:              ‘Yes, well, I’m having trouble with WordPerfect.’

Operator:20        ‘What sort of trouble??’

Caller:              ‘Well, I was just typing along, and all of a sudden the words went away.’

Operator:         ‘Went away?’

Caller:              ‘They disappeared.’

Operator:         ‘Hmm So what does your screen look like now?’

Caller:              ‘Nothing.’

Operator:         ‘Nothing??’

Caller:              ‘It’s blank; it won’t accept anything when I type.’

Operator:         ‘Are you still in WordPerfect, or did you get out??’

Caller:              ‘How do I tell?’

Operator:         ‘Can you see the C: prompt on the screen??’

Caller:              ‘What’s a sea-prompt?’

Operator:         ‘Never mind, can you move your cursor around the screen?’

Caller:              ‘There isn’t any cursor: I told you, it won’t accept anything I type.’

Operator:         ‘Does your monitor have a power indicator??’

Caller:              ‘What’s a monitor?’

Operator:         ‘It’s the thing with the screen on it that looks like a TV. Does it have a little light that tells you when it’s on??’

Caller:               ‘I don’t know.’

Operator:          ‘Well, then look on the back of the monitor and find where the power cord goes into it.. Can you see that??’

Caller:              ‘Yes, I think so.’

Operator:         ‘Great. Follow the cord to the plug, and tell me if it’s plugged into the wall.

Caller:              ‘Yes, it is.’

Operator:         ‘When you were behind the monitor, did you notice that there were two cables plugged into the back of it, not just one??’

Caller:               ‘No.’

Operator:          ‘Well, there are. I need you to look back there again and find the other cable.’

Caller:               ‘Okay, here it is.’

Operator:          ‘Follow it for me, and tell me if it’s plugged securely into the back of your computer.’

Caller:               ‘I can’t reach.’

Operator:          ‘Uh huh. Well, can you see if it is??’

Caller:               ‘No.’

Operator:          ‘Even if you maybe put your knee on something and lean way over??’

Caller:               ‘Oh, it’s not because I don’t have the right angle – it’s because it’s dark.’

Operator:          ‘Dark??’

Caller:               ‘Yes – the office light is off, and the only light I have is coming in from the window.

Operator: ‘Well, turn on the office light then.’

Caller:               ‘I can’t.’

Operator:          ‘No? Why not??’

Caller:               ‘Because there’s a power failure.’

Operator: ‘A power……… A power failure? Aha, Okay, we’ve got it licked now.
Do you still have the boxes and manuals and packing stuff your computer came in??’

Caller:               ‘Well, yes, I keep them in the closet.’

Operator:           ‘Good. Go get them, and unplug your system and pack it up just like it was when you got it. Then take it back to the store you

bought it from.”

Caller:                ‘Really? Is it that bad?’

Operator:            ‘Yes, I’m afraid it is.’

Caller:                 ‘Well, all right then, I suppose. What do I tell them??’

Operator:            ‘Tell them you’re too f***** stupid to own a computer!!!!!’

Stay Inspired and Stay Safe ~ Dean Letfus @ www.MassiveAction.tv

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I was watching Lance Armstrong being interviewed on the Tour De France yesterday after he had gone with his fellow team member and direct competitor and ended up coming off second best.  HE said in the interview that he was doing what was best for the team etc. but it was written all over his face and you could hear in his voice his anger at what had happened.

That is because he was basically being instructed to do something that he didn’t want to do, “for the good of the team”.

Now there is a place for that in life but not as often as you might think. At core this is a compromise solution and compromise is the worst possible outcome in any negotiation.

Now before you crucify me let me explain :-)

If you think about a compromise for a minute what sort of agreement is it?  It is an agreement where NOBODY GOT WHAT THEY WANTED!!

How is that good?? Answer:  it isn’t!

You see we have been taught since we could walk to compromise, give your sister a turn, don’t be selfish, you must learn to share, you know what I mean I’m sure.

Now whilst this principle of not being selfish is valid, we carry it into situations where it doesn’t fit.

You see I believe, and I know because I prove it daily,  that you can both get what you want in a negotiation if you are willing ot pursue it.  One of my mantras is; “Win~win or no deal”.

In any negotiation we both should and need to get as much as possible.  We don’t have to both lower our expectations so that neither of us is really happy.  Why do we think this is a good outcome? I think it sucks frankly.

An example I have proven over and over again is when buying investment property. For me it is a numbers game. I have a price that I need to buy the property for and nothing is going to shift that for me because I am not emotionally involved. So to get what I really want I have to achieve a certain price.  It is nearly always going to be lower than the price the vendor wants so I have to find out what else the vendor wants and then negotiate to get the deal to where we both win.

I have achieved this through doing things as varied as providing long term settlement, paying for a moving van, giving an hour of my time to a relative, helping sell a vendors car, whatever it takes.

And the net result is I get exactly what I want and the vendors love me so much they refer their friends to me.

Do you get it?

To start we have to decide what we really want. Then the journey in the negotiation is to find out what the other person really wants and find a way for you both to get there.  Whether it’s a property deal or where to go for dinner it can be done.  It starts with a decision that both parties must be rapt with the outcome or we both walk away. Try it, it works :-) .  See what the donkey’s above achieved!!

Stay Inspired and Stay Safe ~ Dean Letfus @ www.MassiveAction.tv

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